Frequently Asked Questions (FAQ)

Below you will find some of our most frequently asked questions.  If you don’t see an answer to your question here, then please don’t hesitate to contact our customer service center, and they will get back to you with an answer as soon as possible.


Where are your products shipped from?

Our products are shipped from Myrtle Beach, SC.


Do you ship overseas and to P.O. boxes?

Yes, we’ll ship your package anywhere that will accept deliveries.
We do not ship kratom to Indiana, Wisconsin, Alabama, Arkansas, Tennessee, Vermont, or any city, county, or country that prohibits the sale of kratom.


How do I store my Kratom Powder?

We recommend that you store kratom powder in dark, moisture free areas.  Kratom is best stored in the air tight, pouches that it comes in.


What’s your return policy?

Return any of our products–no questions asked–within 30 days of purchase.  We even pay return shipping.


Do you have customer service?

Of course!  Our friendly and knowledgeable customer service reps are available to answer your questions.  Contact us through our customer service page.